Leveraging Utility Partners for Innovation, Resiliency and Economic Success


ntroductionAs the utility that produces and sells more retail electricity than any other power provider in the U.S., it’s no surprise that Florida Power & Light Company (FPL) seeks out innovation in every facet of its business. A subsidiary of NextEra Energy, Inc., the world’s largest generator of renewable power, FPL relies on a wide network of companies to provide the transformers, service lines and other power grid equipment it needs to reliably and safely deliver electricity to more than 10 million people across Florida. In recent years, FPL has also sought out strategic partnerships with select suppliers. These partnerships are developed with companies uniquely positioned to support FPL’s commitment to customers: low-cost, reliable and clean energy, and continuous innovation that results in a smarter and more resilient grid, which in turn delivers economic development, jobs and tax revenue to the communities FPL serves.FPL’s approach to strategic partnerships and innovation delivers tangible benefits to customers:service reliability 99.98%Average residential customer bills that are about 30% below the national average 30%Commercial and industrial rates that are more than 45% below the national average45%Leveraging Utility Partners for Innovation, Resiliency and Economic Success2


One company FPL has developed a strategic partnership with is Chicago-based S&C Electric Company. FPL has a longstanding relationship with S&C, a designer and manufacturer of switching, protection and control products for the electric power industry founded in 1911. The long-term utility-supplier relationship deepened in 2015 when S&C opened a manufacturing facility in West Palm Beach, Florida. Located a short distance from FPL’s headquarters in Juno Beach, the facility’s opening resulted in the creation of 170 new jobs. It was also part of a larger focus by FPL to invest in smart grid technology that helps the company continue to improve service reliability for its customers. Since 2006, FPL has invested more than $5 billion to make its grid stronger, smarter and more resilient – investments that have helped increase FPL’s reliability by more than 30% over the past decade, even as major storms have increased in frequency


When it first opened, the $3 million S&C facility was focused on producing an automated lateral switch, the TripSaver II Cutout-Mounted Recloser, which is designed to replace conventional manually operated fuses. The device addresses a challenge FPL routinely faces year-round and particularly during storm season: momentary power outages, which occur when palm fronds or other types of vegetation touch or fall on power lines. The automated switches prevent approximately 80% of overhead faults from becoming sustained outages. When a fault occurs on the line, the device “blinks,” or temporarily interrupts power to the affected lateral lines. Once cleared, the device restores power to the impacted line automatically. This helps keep the lights on for more customers by eliminating unnecessary momentary outages for customers on the main feeder, and it also helps FPL avoid the time and expense of sending crews out to investigate and address an outage caused by a temporary fault.


Innovation Through CollaborationEven before S&C’s Florida facility opened in 2015, FPL and S&C have held annual multi-day brainstorming sessions to generate new product ideas. The gatherings bring together senior executives and technical staff from both companies for in-depth discussions about FPL’s current and future product needs and provide a venue for generating collaborative, innovative solutions. One product that emerged from these sessions is S&C’s VacuFuse Self-Resetting Interrupter, also known as an automated transformer switch. The product was the result of FPL’s recognition that a large number of outages on overhead distribution transformers could be avoided with proactive fuse replacements. The VacuFuse Self-Resetting Interrupter addresses that vulnerability by testing faults on overhead distribution transformers. FPL and S&C worked to develop the product, and FPL became the first utility in the world to deploy the devices when it put 1,000 of them on 50-75 kVA overhead distribution transformers in 2019. The initial benefits of the deployment were significant enough that FPL is installing an additional 50,000 devices across its system.Redefining Outage ManagementFPL has worked closely with S&C to deploy other technologies strategically to slash outage restoration time and build a more resilient grid in a state prone to tropical weather and hurricanes. FPL has also installed more than 80,000 S&C TripSaver II Reclosers, also known as automated lateral switches, as well as the IntelliTeam SG Automatic Restoration System, which allows for the quick assessment of local grid conditions that are needed to restore or maintain power. For example, on looped circuits, the system is able to automatically connect customers impacted by an outage to a new source of power in less than a minute. We’re committed to providing America’s best energy value to our customers and doing our part to spur investment and job creation statewide because when Florida’s economy grows, we all win,” said Eric Silagy, president and CEO of FPL.“Working with partners like S&C Electric that have chosen to manufacture an industry-leading product right here in Florida, near our headquarters, enables further innovation, value and economic prosperity for our customers and the state.”Leveraging Utility Partners for Innovation, Resiliency and Economic Success4


FPL has also installed over 6,200 of S&C’s IntelliRupter PulseCloser Fault Interrupters. Along with TripSaver II Reclosers, these automatic feeder switches address the temporary faults that occur when vegetation falls on a line. By testing lines with a small pulse of current and restoring power when vegetation is no longer touching the line, these automatic feeder switches help eliminate the voltage sags and stresses that often impact adjacent feeders when conventional reclosers are used. FPL estimates that the installation of S&C’s IntelliRupter fault interrupters avoided more than 4 million customer interruptions in their first six years of operation and that S&C’s TripSaver II Reclosers avoided 8,500 interruptions in the first four years. These smart grid enhancements also helped FPL navigate the aftermath of 2017’s powerful Hurricane Irma. For example, 50 percent of FPL customers who lost power during Hurricane Irma had it restored within one day. Compared to Hurricane Wilma in 2005, FPL shaved eight days off the time needed for a complete restoration of service. This fast action returned an estimated $8 billion back into Florida’s economy.


The Benefits of ProximityWhile the value of an increasingly smart and resilient grid is an obvious customer benefit for FPL, the partnership with S&C also bolsters the utility’s supply chain. With its manufacturing facility in Florida, S&C is able to deliver products to FPL faster and with less shipping-related expenses. Proximity also fosters a level of cooperation, understanding and innovation that would otherwise prove far more difficult. In a traditional utility-supplier relationship, there is often a disconnect between the product development process of a manufacturer and the specific needs of the utility. In the FPL and S&C relationship, however, there are ingrained processes to ensure S&C is clear about FPL’s needs and that the utility understands what’s required to develop a new product. For example, the companies have an ongoing program through which they swap engineers for periods of three months. For FPL engineers, the stint at S&C’s manufacturing facility provides a deeper understanding about the necessary research and realistic timelines required to develop and make new products. S&C engineers in turn can glean insights about the types of products FPL needs to cost-effectively improve reliability and deepen their understanding of what’s required to implement new products quickly and effectively. A number of other processes are in place to increase mutual understanding between the two companies. If an S&C product fails in the field, FPL and S&C collaboratively analyze the device to discover the root cause of the problem. FPL field technicians also make regular visits to S&C’s manufacturing facility to provide feedback about how deployed products are working – input that informs product improvements and refinements. During storm events, FPL also relies on the deep product knowledge S&C engineers have about the company’s grid equipment to quickly assess the cause of outages. Leveraging Utility Partners for Innovation, Resiliency and Economic Success7

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HAVE A GREAT WEEKEND.


George Richmond

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George M. Richmond
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