Here is the link for the Comcast survey with the city Survey: Give Feedback About ABQ Cable Service — City of Albuquerque
It can also be found on the city website, and search "Comcast." 
I also hate them and will not do business with them again. My phone and internet would not work and they tried to charge me over and over to send out workmen that did not fix anything, and in some cases actually spent the appointment in their trucks. Never again!