[Neighbors] Comcast Rant

Wed Jan 20 21:37:26 MST 2016

I called the CenturyLink billing & general customer service number.   The
very first person I spoke with, I asked about a customer loyalty discount.
I was not transferred.  I might have been put on hold for a little, but no
transfers.  That person gave me the discount and then sent me a confirming
email.  I've done this twice, just over a year ago, and then again just
over a month ago.

877-837-5738
Mon. - Fri., 8 AM - 6 PM

On Wed, Jan 20, 2016 at 9:30 PM, Shirley Anderson <smander37 at gmail.com>
wrote:

> Do you know what the number is you call?  I've been with them since when
> it was AT&T, Quest, now Century Link.
> Shirley
>
> On Jan 20, 2016, at 9:23 PM, RamDas Singh Khalsa wrote:
>
> I simply called CenturyLink customer service and asked for a discount.
> The person who took my call give me the discount effective the next day.  I
> said that I'd been a customer for a few years and was there any 'loyalty
> discount'.  It was that simple.  I don't have a landline.  The only service
> I have from CenturyLink is internet.  I have a 40 Mpbs connection and my
> monthly bill for the next 12 months is $19.99 plus tax.  I have a reminder
> set on my online calendar to call CenturyLink before the discount expires
> to get it extended for another year.  No contract required.
>
> On Wed, Jan 20, 2016 at 9:15 PM, Shirley Anderson <smander37 at gmail.com>
> wrote:
>
>> Good grief!  I have Century LInk for a basic land line phone without long
>> distance and internet only and am charged $80/mo!!  Tell me what you say
>> when you call them as I would like a loyalty bonus of $20/mo.  I am being
>> taken!    I wish the city would come up with a quick internet service for
>> the city like I've read other cities do.   Albuquerque would certainly
>> benefit.
>> Shirley
>>
>> On Jan 20, 2016, at 8:22 PM, RamDas Singh Khalsa via Neighbors_nobhill-nm
>> wrote:
>>
>> I also 'cut the cable' and 'got rid of satellite'.  I had used Comcast,
>> and got very tired of their 'customer no-service' and very high prices.  I
>> used DirecTV for a couple of years, but after the incentives ended, so did
>> the lower prices.  I now use CenturyLink for my internet service.  I'm in
>> Nob Hill and CenturyLink recently upgraded so my internet connection is 40
>> Mpbs.  I call them once each year, and they give me a loyalty bonus so my
>> bill is about $20 per month.  For my TV, I have an indoor non-amplified
>> HDTV antenna.  I pick up all of the network channels crystal clear.  Some
>> friends in the Heights have a problem in that they do not have a clear line
>> of sight to the transmission towers on Sandia Peak.  I also purchased a
>> Roku streaming player.  There many free channels including lots of old
>> movie channels.  I love sports, so I do subscribe to Sling.  I pay under
>> $30 per month and get ESPN, ESPN2, TNT, TMC, AMC, History, History 2, A&E
>> and quite a few more basic cable networks.  I cannot record programs.  I am
>> told that there are devices I can purchase, but I have not found the need
>> to do that.
>>
>> On Wed, Jan 20, 2016 at 7:12 PM, Stephen Mullens via Neighbors_nobhill-nm
>> <neighbors_nobhill-nm at mailman.swcp.com> wrote:
>>
>>> James,
>>>
>>> Thanks for speaking up.  Comcast has been a source of angst for me for
>>> years. I spend hours getting my cable plan right sized and affordable as
>>> possible and within months they hike my rates again and I’m not talking
>>> about their introductory rates. After a few years of this I cancelled
>>> everything except the high speed internet, gave up cable programming, and
>>> am only using Netflix and Plex and amazon for my shows (which by the way
>>> the program options far exceed those of comcast).  Now my Comcast internet
>>> service is constantly having problems resulting in my spending hours on the
>>> phone with their tech support and many technician visits, some of which
>>> they schedule incorrectly.  And my monthly rates/their prices keep inching
>>> up. I’m on my second modem in two months and have been having to reset it
>>> 3-6 times per day for the last 4-6 weeks.  Everytime I call their tech
>>> support they try to upsell me on their bundled services (while my existing
>>> service with them isn’t working!!!). Today I finally took the time to
>>> explore alternative providers and found that CenturyLink can provide high
>>> speed internet to the nob hill area so I signed on with them hoping to
>>> never see another Comcast bill again after this last one.  Comcast sucks as
>>> a company and their services are over-priced and are not reliable.  I’d
>>> like to see them banned from the state (actually I’d like to see them go
>>> out of business they are heartless, ruthless, and greedy).  Thanks for
>>> opening the door for me to rant.
>>>
>>> Stephen Mullens
>>>
>>>
>>> On Jan 20, 2016, at 6:08 PM, JRB via Neighbors_nobhill-nm <
>>> neighbors_nobhill-nm at mailman.swcp.com> wrote:
>>>
>>> Hello all - hope the New Year finds you well.  Here's my rant:  Comcast
>>> is charging me about $100 per month for basic service, which includes many
>>> garbage channels in which I have no interest/never watch.  I have no
>>> frills with my Comcast service, no HBO, no Sports Package, nothing but
>>> basic service.  Recently Comcast deleted channel 64 - TCM old movies- and
>>> now has deleted channel 47 - Spike old movies - from my basic service.
>>> (I'm an old movies guy). Yet the Comcast monthly fee continues to go up.
>>> Reason for my post:  I recently saw an article in the newspaper (I
>>> believe?)  concerning Comcast and the opportunity for public comments
>>> related to the renewal of its contract for  'service' in
>>> Albuquerque/Bernalillo County.  I would like to provide my two-cents but do
>>> not have the submission information. Can anyone out there help here with
>>> that information?  Thanks.
>>>
>>> James R. Beam
>>>
>>>
>>>
>>> _______________________________________________
>>> Neighbors_nobhill-nm mailing list
>>> Neighbors_nobhill-nm at mailman.swcp.com
>>> http://mailman.swcp.com/cgi-bin/mailman/listinfo/neighbors_nobhill-nm
>>>
>>>
>>>
>>> _______________________________________________
>>> Neighbors_nobhill-nm mailing list
>>> Neighbors_nobhill-nm at mailman.swcp.com
>>> http://mailman.swcp.com/cgi-bin/mailman/listinfo/neighbors_nobhill-nm
>>>
>>>
>>
>>
>>
>> _______________________________________________
>> Neighbors_nobhill-nm mailing list
>> Neighbors_nobhill-nm at mailman.swcp.com
>> http://mailman.swcp.com/cgi-bin/mailman/listinfo/neighbors_nobhill-nm
>>
>>
>>
>
> <http://www.Path2Fitness.com>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman.swcp.com/pipermail/neighbors_nobhill-nm/attachments/20160120/7fd01a01/attachment.html>