[Neighbors] Is your Century Link phone service working?

[Robert L Anderson]

Thanks John.

Maybe I will find some tech on the street who can answer questions.

It is interesting that the tech who called me on his own cell phone last week said the city did not want to let them dig up under the A.R.T. lane so Century Link said they were trying to pull through a new cable and they should have it in, this was last Friday.

Still today we have no land line.  We have our cell phones.

That is why we don’t bundle any of our communications services.  We had a problem with Xfinity once when we did that and then all lines, cell and land were inoperable.

I tried calling back the tech cell number he called from but it will not take calls.

Century Link has gone to chat bots and operators in Asia who don’t know anything other than the same thing the last one said.
It has been impossible to get to anyone on the line to them for assistance.  
Too bad they are the only land line service in town.

Bob



On Sep 6, 2022, at 3:24 PM, johnfinger at aol.com wrote:

Hi, Bob,

Yes, I had the same problem, which is apparently caused by a water main leak that affects the buried fiber-optic phone lines (much of the neighborhood.).   My neighbor, Anthony Polit, looks after my house when I’m gone and he found a Century Link service guy working on a box down the street. Anthony persuaded him to come fix his house and mine, but I’m not clear exactly what he did.

Good luck,
John 


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On Tuesday, September 6, 2022, 12:26 PM, Robert L Anderson via Neighbors_nobhill-nm <neighbors_nobhill-nm at mailman.swcp.com> wrote:

Our land line with Century Link has been out for two weeks now and we are wondering if anyone else is having this problem?

Thanks,
Bob Anderson
corner Coal/Richmond SE
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