Tom, I saw your message on the listserv and wanted to follow up.
To be clear, PNM has never had a contract to maintain our street lights. They maintain lights that are owned by a PNM And the city has contracted with a new vendor to retrofit our old outdated lights with the new LED version. There is a citywide schedule for that and you may have already seen them and some of our neighborhoods doing that work.
As always, you can help us expedite those requests by providing the street whole number with your report to 311. Or, if it is a PNM light you should notify PNM instead.
If you have notified the utility and have not gotten a response in a reasonable amount of time feel free to reach out to me and we can follow up on the status of your request through my office.
Pat Davis-City Councilor
On Thu, Apr 19, 2018 at 11:28 AM -0600, "Thomas Simic via Neighbors_nobhill-nm" <neighbors_nobhill-nm@mailman.swcp.com> wrote:
I called City Lume on Monday and reported the street lights that have been out for several days on Coal east & west of Carlisle, since PNM no longer has the contract for street lights. I called back again today and was told that it would take at least two weeks before anyone was able to get to the work order. It seems like a long time to correct the problem or maybe the new company that got the contract doesn't have sufficient staff to handle the needs. I was told that there were a lot of street lights that were out and it wo uld take some time to correct the problems