[NMCycling] active.com

[Jerry Shere via Bike-racers]

As I recall, there were some races/events that used multiple registration
sites such as nmsportsonline and active.com.

Jerry Shere
Santa Fe, New Mexico


On Wed, Feb 6, 2019 at 5:30 PM Charlie Drysdale via Bike-racers <
bike-racers at mailman.swcp.com> wrote:

> I personally, will not be entering any events that active.com will be
> involved with when it comes to registration.  I've been riding the SF
> Century since the mid 90's and I'll hate to miss the Santa Fe Century/Gran
> Fondo, because of active.com's sneaky business practice and the fact that
> nmsportsonline is far better, local and doesn't try to sneak in a
> membership for a fee! nmsportsonline does advertise and promote events out
> of N.M. as well.........I think.
>
> Luckily most New Mexico races, fondo's and century's use either USAC or
> nmsportsonline for registrations!!
>
>  One should not have to be put in the position to look for added fees and
> be charged unless opting out! Then having to take the time to call &
> cancel! I'm only one registrant but I'm local.
>
> - Charlie D.
>
>
> -----Original Message-----
> From: Mickey Fong via Bike-racers <bike-racers at mailman.swcp.com>
> To: Stephen Newhall <sfnewhall at gmail.com>
> Cc: NMbikeracerslist <bike-racers at swcp.com>
> Sent: Wed, Feb 6, 2019 4:38 pm
> Subject: Re: [NMCycling] active.com
>
> Hey everyone,
> Thanks for the information regarding your experiences with the Active.com
> website. I'm sorry credit cards were charged for the active advantage
> membership. I've looked into this on active.com and it's an optional
> membership. At checkout, all items/charges are listed. In this listing
> there is the option for forgoing the processing fee and becoming an active
> advantage member ("processing fee waived for advantage members").
> Contact Active to cancel membership and get refund by calling North
> America | 1-866-561-0647 | 9am to 7pm CT | Monday to Friday
>
> As for using another online registration provider, the Century committee
> board of directors has looked into this many times. Currently, Active
> provides more of what we need (apparel sales, email blasts, meal sales,
> funds to multiple entities, etc.). But we always review options prior to
> scheduling future events, so if there is a viable option which provides all
> of what we require then switching is a possibility.
>
> And thanks so much for registering for the Century! We have some exciting
> offerings this go around - NEW Saturday Packet Pick Up at Santa Fe Brewing
> and NEW caterer - YouthWorks of Santa Fe.
> If you have any further questions regarding active.com online
> registration, please don't hesitate to contact me. Looking forward to
> seeing you at the Century!
>
> Sincerely,
>
> *Mickey Fong*
> *Santa Fe Century*
> *Event Co-Director*
> *Cell/Text: (505)946-7595*
>
>
>
> On Sun, Feb 3, 2019 at 10:12 AM Stephen Newhall via Bike-racers <
> bike-racers at mailman.swcp.com> wrote:
>
> I just got a charge from active.com for $89.95 as a "membership". I think
> it is because the Santa Fe Century uses them. I would never sign up for
> this, and I will try to get the Century to switch to NMsportsonline.com who
> do not do this crap. Has anyone else had this happen? Let's try to get
> every event in NM to stop using these scammers.
>
> Stephen Newhall
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